March 27 2023,
So I am with CIVIDA here in Edmonton, Alberta, Canada.
CIVDA Head Office
10232 – 112 Street NW
Edmonton, Alberta
Canada, T5K 1M4
Phone: 780-420-6161
Fax: 780-426-6854
Email: help@civida.ca
10232 – 112 Street NW
Edmonton, Alberta
Canada, T5K 1M4
Phone: 780-420-6161
Fax: 780-426-6854
Email: help@civida.ca
With CIVIDA which inclues my name, address,
parking spot number and the make and model and color of my car and license
plate number.
So everything was ok for the first while then on March 27 2023 I come out
to find this notice stuck under my wipers saying I was illegally parked.
Even though I was parked in the parking spot assigned to me by CIVIDA.
CIVIDA has my license plate number and make / model of the car on the
parking application.
CIVIDA was trying to say oh the parking tag which was issued to me was
stuck down in the windshield and they partially couldn't see it.
MY response to was them even if you couldn't fully see the parking tag
which I had to push down into my window a bit but it was still visable
CIVIDA still has my name, and make and model and license plate and color
of my car on the application form and that even if the tag was pushed down
in the window they still could have used the information provided to them
to match my vechicle to that parking spot.
I have a signed copy of a parking agreement as well which is a legal document
signed by both myself and CIVIDA. I was legally parked as I pay for that parking
spot monthly.
They have my license plate and make / model of my car why could CIVIDA
not look at the information.
CIVIDA's response when I asked them that was oh we never entered the data
into our computer systems.
The tag was visible and they could see the tag I had to push it down
a bit because the tag was going to blow out my window and the way CIVIDA
has cheaply designed these parking passes the tag does not fit around my
rear view mirror. So I have no other options.
This isn't a good start to my tenancy here with CIVIDA. It isn't my fault that
CIVIDA didn't decide to enter the data into their system after being with
them since about February 15 2023. So I had been there
CIVIDA now says they have finally entered the data into their computer system
and hopefully this isn't going to happen again. How annoying though.
Get with it CIVIDA this should have been entered weeks ago don't tell me I am
parked illegally when I am not and I have paid for a parking spot simply because
you are too lazy to enter the data about my vechicle into your computer systems.
This is a copy of the parking violation notice which I recieved wrongly.
